Drive Magic Moments Drive Magic Moments is an initiative created to help Al-Futtaim Automotive Group reach our vision.
Engagement Al-Futtaim Automotive Group believes that the key to providing exceptional automotive solutions and industry-leading levels of customer service lies in effective synergy between the company and its employees.
Effective and Efficient Locations with higher engagement levels experience higher business KPIs such as net revenue & gross margin. This model uses key drivers in Customer and Associate Engagement to propel the organisation to become more effective and efficient.
Associate Engagement Engaged associates are psychologically committed to their work, go above and beyond their basic job expectations and want to play a key role in fulfilling the mission of the organization.
Customer Engagement Automotive sales and auto leasing aren’t simply a transaction in which goods change hands in exchange for money. They’re the product and the result of mutually respectful relationships between an auto business and its customers. Al-Futtaim Automotive Group strives to build mutually beneficial relations that last the product-lifetime and beyond.