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PRIVACY POLICY

Please read these terms of use carefully before using the site.

Al Futtaim Automotive Group LLC or an Al-Futtaim Group company (Al-Futtaim) maintains this Web Site and other Al-Futtaim web sites that are linked to this site (collectively 'the Site') and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Site (collectively 'Content'), for the use of its customers, employees and members of the general public but only for the lawful purposes described below. Such content is provided as a convenience to its customers and to the general public.

Acceptance of Contract Terms: Jurisdiction

In exchange for accessing, browsing and/or using the Site, you agree to be bound by these terms and to comply with all applicable laws and regulations, including without limitation United Arab Emirates (UAE) Federal Law No. 40 of 1992 concerning the Protection of the Intellectual Work and Rights of the Author and the Implementing Regulations thereof. You represent that you have the legal authority to accept these Web Site Terms of Use on behalf of yourself or any party you represent. Use of the Site is unauthorised in any jurisdiction that does not give effect to these Web Site Terms of Use, including without limitation this paragraph.

If you do not agree to these terms, do not use the site.

The Site is controlled and operated in whole or in part by Al-Futtaim from its offices within the UAE. By accessing the Site you agree that the laws and regulations of the UAE and the Emirate of Dubai without regard to conflicts of laws principles, will apply to all matters relating to use of the Site, and you agree that any litigation shall be subject to the exclusive jurisdiction of the Courts of Dubai, UAE. Those who access the Site from other locations do so at their own risk and are responsible for compliance with applicable local laws. Al-Futtaim makes no representation that the Content in the Site is appropriate or available for use in other locations, and access to it from territories where the Content is illegal is prohibited. You acknowledge that Al-Futtaim reserves the right in its sole discretion to refuse or terminate access to the Site by you at any time.

Copyright and Restrictions on Use of Content

While Al-Futtaim provides the information on this Site to anyone, we retain copyright on all text and graphic images. You acknowledge, having been advised by Al-Futtaim, that the Content is protected in the UAE and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws and other proprietary rights laws (collectively 'Rights'). In addition to Al-Futtaim’s Rights in individual elements of the Content, Al-Futtaim or its licensors own a copyright in the selection, coordination and arrangement of the Content.

You are hereby granted permission to access the Content from the Site in whole or in part, (and except where otherwise specified or provided by Al-Futtaim, print a single copy of the information for your own personal use) but only for purposes of viewing and browsing through the Site or ordering products or services from the Site if applicable. You are also hereby granted permission to the store files on your computer for your own personal use; reference hypertext documents on the Site from your own documents. However, these permissions terminate automatically if you breach any of the Web Site Terms of Use. Al-Futtaim is not granting you any permission to use the Content other than the permission expressly stated in these Web Site Terms of Use. All other use of Content from the Site, including, but not limited to modification, publication, transmission, participation in the transfer of sale of, reproduction, creation of derivative works from, distribution, performance, display, incorporation into another web site, reproducing the Site (whether by linking, framing or any other method), 'mirroring' the Site or in any other way exploiting any of the Content, in whole or in part, or downloading and using software repeatedly for uses other than those expressly permitted may not be made without Al-Futtaim 's prior express written consent.


Limitation on Scope of Content

The Site contains information regarding Al-Futtaim and promotional programmes. The Products described in this Site contain uniquely UAE specifications and are offered for sale in the UAE. The promotional programmes if any described in this site are available only in the UAE or those Emirates as specifically referred to within the description of the programme. The price information contained in or provided through the Site is for information purposes only and does not constitute any offer to sell the products concerned. The actual prices and terms and conditions of sale will be determined by the authorised distributor/dealer of the Products concerned.

Trademarks and Services Marks

Al-Futtaim and other trademarks, such as products and service names found on the Site (collectively the 'Trade Marks') are owned by Al-Futtaim, its associate companies, suppliers, business associates or third parties and registered in the UAE and/or elsewhere or unregistered. Nothing on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Site, without the written permission of the Trademark owner concerned. The Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of Products on the Site, without prior, written permission of Al-Futtaim.

Submission and Collection of Information

There are instances where Al-Futtaim requests personally identifiable information from the Site users to provide them with a service or correspondence (promotions and mailed brochures). This information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by Al-Futtaim and is used to fulfill your request. Although Al-Futtaim makes every effort to ensure the secure collection and transmission of sensitive user information using industry accepted data collection and encryption methodologies Al-Futtaim does not guarantee the security of any information transmitted to or from the Site or data gathered from the usage of the Site. The information you provide and the data gathered is used by Al-Futtaim to improve the services we provide you. You hereby grant Al-Futtaim an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute any information you send, and agree that Al-Futtaim is free to use any ideas, concepts, know-how or techniques that you send Al-Futtaim for any purpose.

Prohibited Conduct

You are prohibited from posting or transmitting to or from the Site any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. You agree (i) not to use the Site to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; (ii) not to interfere or disrupt the Site or any networks connected to the Site; (iii) not to use any device, software or routine or attempt to interfere with the proper functioning of the Site or any transactions being offered at the Site (iv) not to use the Site to collect or export personal information, including, without limitation, financial information, about other participants at the Site; (v) not to use the services, products associated with the Site for illegal purposes, and (vi) to comply with all regulations, policies and procedures or networks connected to the Site.

Disclaimer of Warranty

Al-futtaim does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the content of the site or any other web sites linked to or from the site. The content of the site is provided "as is" without warranties of any kind either express or implied. To the fullest extent possible pursuant to applicable law, al-futtaim disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of third party rights.

Revisions

Al-Futtaim may revise or withdraw the Content, in whole or in part, at any time without notice. Al-Futtaim may at any time revise these Web Site Terms of Use by updating this posting. By using the Site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the then current Web Site Terms of Use to which you are bound.

Links to Third Party web sites

Al-Futtaim makes no representations whatsoever about any other web site which you may access through the Site. When you access a non- Al-Futtaim web site, please understand that it is independent from Al-Futtaim, and that Al-Futtaim has no control over the content on that web site. In addition, a link to a non-Al-Futtaim web site does not mean that Al-Futtaim endorses or accepts any responsibility for the content, or the use of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of destructive nature. Al-Futtaim makes no representation or warranty as to any third party products. Note also that Al-Futtaim Privacy Policy does not apply to any non- Al-Futtaim web site which may be accessed through the Site. Please refer to such non- Al-Futtaim web sites' own privacy policies (if any) to determine the privacy policies which apply when using such non- Al-Futtaim web sites.

Limitation of Liability

Al-Futtaim will not be liable for any damages of any kind including but not limited to, special, incidental or consequential damages arising out of or relating to the use or the inability to use the Site, the Content or links, damage caused by viruses affecting your computer equipment or your reliance on the Content or use of the products or services promoted/advertised at or associated with the Site.

Indemnity

You hereby agree to indemnify, defend, and hold harmless Al-Futtaim and its shareholders, associates, employees and agents from any suits, losses, claims, demands, liabilities, costs and expenses (including attorney and accounting fees) that they may sustain or incur arising from (i) your use of the Content available at or downloaded from the Site, (ii) your failure to comply with any applicable laws and regulations or to obtain any licenses or approvals from the appropriate government agencies necessary to purchase or sell the products and services associated with the Site (iii) your use of the Content in any way contrary to the terms of use, (iv) the sale, purchase, transportation, delivery, use or disposal of any product, or service associated with the Site or available through other sites linked to the Site, or any loss suffered by or harm to any person or property in any way relating to of caused in whole or in part by your use of the Site or any service or product, associated with the Site (including, without limitation, any personal injuries or death of any third person caused in whole or in part by such products or services, the use, transportation, delivery, storage or handling thereof), and (v) any taxes attributable to the relating to any service or product associated with the Site.

Cookies

"Cookies" are pieces of information that Al-Futtaim transfers to the hard drives of the Users for record-keeping purposes. Al-Futtaim may place Cookies with the Users visiting from advertising banners and hyperlinks on other web sites to track the success of a particular advertising campaign or marketing program. In addition, Al-Futtaim may place Cookies with the Users to provide them with seamless access to the Web Sites, since storing their user name and password in a Cookie eliminates the need to re-enter that information on every page.

Usage

Al-Futtaim uses Personal Information for facilitating order processing, developing enhancements to the Web Sites, marketing and promotional purposes (for example, offering the Users the opportunity to take advantage of special promotions and acquire Al-Futtaim products); and evaluating the Web Site usage by analysing usage data.

The Web Sites may also contain optional surveys and questionnaires asking for information, comments, and suggestions as well as opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customise your shopping experience, and to provide advice and purchase recommendations.

We also use the Personal Information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional e-mails sent by Al-Futtaim or by third parties under contract with Al-Futtaim.

Finally, Al-Futtaim does research on the Users' demographics, interests, and behaviour based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and measure the use of the Web Sites, to improve the content of the Web Sites and the services we provide to our customers. This research is compiled and analysed on an aggregated basis.

Sharing of Personal Information

Except as outlined in this Policy or on the Web Sites, Al-Futtaim never provides the Personal Information to third parties without a User's consent. Al-Futtaim shares the Personal Information you provide with its related companies. Additionally, if you purchase a product requiring service, your Personal Information is shared with the service provider concerned.

Al-Futtaim may also share Personal Information with third party business partners so that they may provide services to Al-Futtaim that are consistent with the terms of this Policy and the Web Sites.

Al-Futtaim may also disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Web Site's Terms of Use or may be violating Al-Futtaim's or other's rights or causing injury to or interference with Al-Futtaim's or other's property. Al-Futtaim may also disclose or give access to Personal Information when we believe in good faith that the law requires it.

Security

Al-Futtaim only collects Personal Information to the extent deemed necessary to serve its legitimate business purposes, and it uses appropriate security technology to ensure the security, integrity, and privacy of all personal information as it deems appropriate. Nonetheless, Al-Futtaim is not responsible for any breach of its security or for the actions of any third parties who may obtain any Personal Information.

Removal or Update of Personal Information

The Users may update their Personal Information or remove their Personal Information from Al-Futtaim CRM databases by contacting us by email on corporatecommunications@alfuttaim.ae

Change to Policy

Al-Futtaim reserves the right to change this Policy at any time by posting an updated Policy at the Web Sites.

VAT

The parties agree that that in the event of Value Added Tax (VAT) being levied or introduced by the government authorities in the jurisdiction where the [Vendor] is incorporated and/or tax resident the [Vendor] reserves the right to charge VAT at the prevailing VAT rate in respect of any supply made under this Agreement. The [Purchaser] shall pay the amount of any such VAT as an addition to the invoice value. The [Vendor] shall provide to the [Purchaser] the documentation required by the applicable VAT legislation to permit the [Purchaser] to claim an input VAT deduction on its VAT return.

Additional Information

Any questions regarding this Policy should be directed to corporatecommunications@alfuttaim.ae

E-Commerce -TERMS AND CONDITIONS

“AL FUTTAIM AUTOMOTIVE SINGLE PERSON COMPANY L.L.C, a company incorporated in United Arab Emirates, having its registered office at P.O. Box 152, Dubai, UAE or any subsidiaries or affiliates thereto, as the case may be ( the “Al Futtaim”), operates and maintains this website ( the “Website”) and other Al Futtaim websites that are linked to this Website and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Website (collectively the ”Content”) are for the use of its customers, employees and members of the general public and only for the lawful purposes described below.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE

1. ONLINE BOOKINGS AND REFUNDS

· The online booking reservation process requires you/the customer to visit their preferred selected branch in the United Arab Emirates within 7 days from placing an order and confirm details of the vehicle or products reserved on the Website,

· All prices displayed are inclusive of Value Added Tax (the” VAT”).

· The reservation deposit is valid for 7 days and will be refunded to the original card from which the deposit was paid if the order has not been confirmed within such period.

· The vehicles or products are sold and delivered subject to Al Futtaim’s conditions of sale.

· On physical inspection of the vehicle or product, it appears that the reserved vehicle or product is not as per your requirement at the time of reservation, Al-Futtaim agrees to refund your deposit without any interest.

· Al-Futtaim will process the refund within 3 to 5 working days.

2. PRICING

· Al Futtaim reserves the right, at its sole discretion, to limit the quantity of vehicle or products purchased, per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card and also to orders that use the same billing and/or shipping address.

· Al-Futtaim is not responsible for typographical or pricing errors that may be discovered on the Website. In such an event where a vehicle or products is listed at an incorrect price or with incorrect information, Al Futtaim has the right, at its sole discretion, to refuse or cancel any orders placed for that vehicle or products.

· All vehicle or products displayed on the Website, constitute an "invitation to offer". You agree to pay the full amount payable for the vehicle or products as indicated during the order process, including any charges incurred with that order.

· All transactions are conducted in local currency to the markets where vehicle or products are sold. When using a credit card supplied by banks other than those in that local market, the amount on the credit card bill may differ due to exchange rate fluctuations and any charges that the card issuer/bank may have debited.

· In the event that VAT is levied by the government authorities in the jurisdiction where Al Futtaim is incorporated and/or tax resident, Al Futtaim shall charge VAT at the prevailing VAT rate.. You will pay the amount of any such VAT and Al Futtaim shall provide to you the documentation as required by the VAT legislation to permit you to claim an input VAT deduction on your VAT return.

3. ACCEPTANCE OF CONTRACT TERMS

· By accessing, browsing and/or using the Website, you agree to be bound by the terms of the Website and to comply with all applicable laws and regulations. Those who choose to access this Website from outside the United Arab Emirates are responsible for compliance with local laws if and to the extent local laws are applicable.

· The Website can only be used by persons who can form legally binding contracts under applicable law.

· The Website cannot be accessed by persons whose registration has been suspended or terminated by Al Futtaim for any reason whatsoever.

· You represent that you have the legal authority to accept these Website “Terms of Use” on behalf of yourself or any party you represent.

· Use of the Website is unauthorized in any jurisdiction that does not give effect to these Website “Terms of Use”.

• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

• www.al-futtaimauto.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

  • Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE

4. NON-ACCEPTANCE OF TERMS

· The Website is controlled and operated in whole or in part by Al Futtaim from its offices within the United Arab Emirates.

· Those who access the Website from other locations do so at their own risk and are responsible for compliance with applicable local laws.

· Al Futtaim makes no representations as to the appropriateness or availability of the Content for use in any jurisdiction. Al Futtaim disclaims any liability in relation thereto and reserves the right to amend or remove any Content that it may deem as being contrary to local norms, culture, morality or violates any prevailing rules or regulations and to suspend or terminate your use of the Website if it deems appropriate.

· In using the Website, the confidentiality of the account details including password is solely your responsibility. Al Futtaim shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

5. COPYRIGHT AND RESTRICTIONS ON USE OF CONTENT

· Al Futtaim retains copyright on all text and graphic images. You acknowledge, having been advised by Al Futtaim, that the Content is protected in the United Arab Emirates and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws and other proprietary rights laws (collectively the 'Rights').

· You are hereby granted permission to access the Content from the Website only for purposes of viewing and browsing through the Website or ordering vehicles/ products from the Website.

· Al Futtaim is not granting you any permission to use the Content other than the permission expressly stated in these Website “Terms of Use”. The Website may at times provide opportunities for users to post reviews and other comments, questions, suggestions or other information (the “User Content”) on or through this Website, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection with your use of this Website. You warrant that any such User Content submitted by you to the Website is original (and does not infringe the intellectual property rights of others), and you hereby grant Al Futtaim a perpetual, irrevocable, non-exclusive, royalty-free, transferable right and license to use such User Content if Al Futtaim desires, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such User Content and/or incorporate such User Content into any form, medium or technology throughout the world, without any further recourse to you, and you hereby waive any moral rights in such User Content.

· You agree that you will not post any content that is contrary to morality, defamatory, inflammatory, that infringes intellectual property rights, or that may otherwise breach common decency or be contrary to law.

· Al Futtaim shall be under no obligation

(1) to maintain any User Content in confidence;

(2) to pay to user any compensation for any User Content; and

(3) to respond to any User Content.

· Al Futtaim does not regularly review posted User Content, but does reserve the right (but not the obligation) to monitor and edit or remove any User Content submitted to the Website.

· You grant Al Futtaim the right to use the name that you submit in connection with any User Content. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any User Content you submit.

· You remain solely responsible for the content of any User Content and agree to indemnify Al Futtaim and its affiliates for all claims resulting from any User Content. Al Futtaim and its affiliates take no responsibility and assumes no liability for any User Content submitted by you or any third party.

6. TRADEMARKS

· Al Futtaim and other trademarks, such as vehicle or product names found on the Website (collectively the 'Trademarks') are owned by Al Futtaim, its associate companies, suppliers, business associates or third parties and registered in the United Arab Emirates and/or elsewhere or unregistered.

· Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Website, without the written permission of the Trademark owner concerned.

· The Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of products / vehicles on the Website, without prior, written permission of Al Futtaim.

7. PRIVACY, SUBMISSION AND COLLECTION OF INFORMATION

· There are instances where Al Futtaim requests personally identifiable “information” from the Website users to provide them with a service or correspondence (promotions and mailed brochures).

· This information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by Al Futtaim and is used to fulfil your request. Although Al Futtaim makes every effort to ensure the secure collection and transmission of sensitive user information using industry accepted data collection and encryption methodologies, Al Futtaim does not guarantee the security of any information transmitted to or from the Website or data gathered from the usage of the Website. The information you provide and the data gathered is used by Al Futtaim to improve the services Al Futtaim provides to you.

· You hereby grant Al Futtaim an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute any information you send, and agree that Al Futtaim is free to use any ideas, concepts, know-how or techniques that you send Al Futtaim for any purpose.

8. PROHIBITED CONDUCT

· You are prohibited from posting or transmitting to or from the Website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

· You agree:

o not to use the Website to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.

o not to interfere or disrupt the Website or any networks connected to the Website.

o not to use any device, software or routine or attempt to interfere with the proper functioning of the Website or any transactions being offered at the Website.

o not to use the Website to collect or export personal information, including, without limitation, financial information, about other participants at the Website.

o not to use the services, vehicles associated with the Website for illegal purposes.

o to comply with all regulations, policies and procedures or networks connected to the Website.

9. DISCLAIMER OF WARRANTY

· Al Futtaim does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the Content of the Website or any other websites linked to or from the Website.

· The Content of the Website is provided "as is" without warranties of any kind either express or implied. To the fullest extent possible pursuant to applicable law, Al Futtaim disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of third party rights revisions.

· Al Futtaim may revise or withdraw the Content, in whole or in part, at any time without notice. Al Futtaim may at any time revise these Website “Terms of Use” by updating this posting.

· By using the Website, you agree to be bound by any such revisions and you explicitly agree to periodically visit this page to determine the then current Website “Terms of Use” to which you are bound. In case you do not agree with these terms of use or any part thereof, you should not use this Website.

10. APPLICABLE LAW

· These “Terms of Use" and the relationship between you and Al Futtaim will be governed by the laws of the United Arab Emirates and the parties hereby agree to submit to the exclusive jurisdiction of the courts of Dubai.